Refund Policy

Our Guarantee

At NeuraDropX, we're confident in the value our E-commerce Mastery course provides. We understand that investing in your education is a significant decision, which is why we offer a straightforward refund policy to give you peace of mind.

Eligibility Requirements

To be eligible for a refund, the following conditions must be met:

• The refund request must be submitted within 7 days of the original purchase date
• You must provide the email address used for the purchase
• The refund request must be submitted through our official support email
• Each customer is eligible for one refund only

How to Request a Refund

Requesting a refund is simple and hassle-free:

• Send an email to our support team with the subject line "Refund Request"
• Include your full name and the email address used for the purchase
• Provide your order number or purchase confirmation details
• Our team will process your request within 3-5 business days
• Once approved, the refund will be credited within 5-10 business days

Non-Refundable Situations

Please note that refunds will not be issued in the following circumstances:

• Requests made after the 7-day refund period has expired
• If you have completed more than 50% of the course content
• If you have downloaded or accessed bonus materials and resources
• Repeat refund requests from the same individual or household
• Purchases made with fraudulent payment methods

Payment Processing

All payments are processed securely. When a refund is approved:

• Credit/Debit Card payments: Refund appears within 5-10 business days
• PayPal payments: Refund processed within 3-5 business days
• Bank processing times may vary depending on your financial institution
• You will receive email confirmation once the refund has been initiated

Questions?

If you have any questions about our refund policy, please reach out to us. We're here to help!